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Compassion Driven Coaching and coachshannonbeer.com Privacy Policy

Effective Date: May 30, 2025

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING coachshannonbeer.com (HEREINAFTER REFERRED TO AS THE β€œSITE”).

1. Introduction

This Privacy Policy describes how Compassion Driven Coaching ("we", "our", or "us") collects, uses, and protects your Personal Information when you access or use www.coachshannonbeer.com (the "Site") or engage with our Courses, Services, and Products.

By using the Site or purchasing any product or service from us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.

2. Data Controller

For the purpose of the UK General Data Protection Regulation (UK GDPR), the data controller is:

Compassion Driven Coaching
60 Tottenham Court Road,Office 51, Fitzrovia, London, W1T 2EW

Email: [email protected]

3. Definitions

  • Personal Information: Any data that can be used to identify you, such as your name, email address, payment details, and IP address.

  • Site, Courses, Services, and/or Products: Refers to www.coachshannonbeer.com and any materials, coaching, email content, or downloads offered.

4. What Information We Collect

Information You Provide Directly:

  • Name, email, address, payment details, and other information submitted via forms, purchases, or contact.

Information We Automatically Collect:

  • IP address, browser type, device info, and browsing behavior via tools like Google Analytics.

5. Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent: For newsletters, promotions, and marketing.

  • Contract: To fulfill purchases and deliver services.

  • Legal Obligation: For financial records and legal compliance.

  • Legitimate Interests: For analytics, business improvement, and service optimization (where appropriate).

6. How We Use Your Information

  • To personalize content and offers.

  • To process transactions.

  • To send relevant emails and marketing (with consent).

  • To analyze site behavior and improve performance.

7. When We Collect Information

  • When you browse the site.

  • When you purchase a product or service.

  • When you fill out a form.

  • When you sign up for emails, downloads, or webinars.

8. Your UK GDPR Rights

If you're located in the UK or EU, you have the right to:

  • Be informed about how we use your data.

  • Access your personal data.

  • Request correction or deletion.

  • Object to or restrict data processing.

  • Withdraw consent at any time.

  • Data portability.

  • Lodge a complaint with the Information Commissioner's Office (ICO).

ICO Contact: https://ico.org.uk or call 0303 123 1113

9. Data Retention

We retain personal information as follows:

  • Client data: Up to 6 years post-service.

  • Marketing data: Until you unsubscribe or request deletion.

  • Transaction records: Up to 7 years for legal compliance.

10. Sharing Your Information

We may share data with:

  • Third-party service providers (e.g. email platforms, payment processors).

  • Legal entities if required by law.

  • Social media platforms for advertising.

  • Our contractors and affiliates who assist in running the business.

We do not sell or rent your personal data.

11. International Data Transfers

As we operate from Spain and use providers outside the UK, your data may be transferred internationally. We ensure appropriate safeguards such as Standard Contractual Clauses.

12. Security

We protect your data with:

  • SSL encryption.

  • Secure servers.

  • Restricted access.

  • Payment processors (we do not store card data).

13. Cookies and Tracking

We use cookies to:

  • Improve user experience.

  • Track analytics.

  • Deliver tailored content and ads.

You will be asked to consent via a cookie banner upon visiting the Site. You may adjust cookie preferences in your browser settings.

14. Social Media Pixels

We use Facebook/Instagram pixels to tailor ads. Data shared is anonymous and used for remarketing.

15. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked on our Site.

16. Password Security

If using a login, you are responsible for safeguarding your credentials. Report any unauthorized use to us immediately.

17. Email Communications and CAN-SPAM

We send emails to:

  • Deliver products/services.

  • Share updates and marketing (with consent).

You may unsubscribe at any time via the link in our emails or by emailing [email protected].

18. Children

We do not knowingly collect data from children under 13. Please contact us if you believe we have done so.

19. Data Breach

In the event of a data breach, we will notify you via email within 7 business days.

20. Contact

Compassion Driven Coaching
Email: [email protected]
Website: www.coachshannonbeer.com
Address: 60 Tottenham Court Road,Office 51, Fitzrovia, London, W1T 2EW

Thank you for trusting us with your information. We are committed to protecting your privacy and using your data responsibly.

Last updated: May 30, 2025